In 2025, 9mobile only added 1-3 new members each month through porting, compared to a peak of 324 in 2022, representing an almost 100% reduction

Key Takeaways:

  • In June 2022, 9mobile recorded a peak of 324 port-ins.
  • The lowest port-in figure during the period was recorded in February 2025, with only one subscriber.
  • In June 2021, 9mobile received 191 new ported-in users, which decreased to 3 by April 2025.
  • Monthly port-in numbers have been progressively dropping, from a three-digit to a single-digit level by 2025.
  • A slight recovery was observed in May 2024 (226), but it was not sustained.
  • By early 2025, port-ins dropped to as low as 1-3 per month.
  • This trend is consistent with a sharp decline in its subscriber base.
  • Compared to other service providers, 9mobile has struggled to attract and maintain switching clients.

Between June 2021 and April 2025, 9mobile saw a fluctuating but general decline in the number of subscribers transferring from other providers. In mid-2021, 9mobile typically added over 100 new users per month through porting. These figures were moderate when compared to competitors. While the telecom operator's port-in figures remained low through 2021, there was a significant increase in mid-2022, peaking at 324 in June of that year.

However, beginning in July 2022, the numbers began to decline. Despite a temporary and sharp rise in May 2024 (226 port-ins), the numbers declined dramatically to single digits by early 2025. By February 2025, only one user had ported into 9mobile, and by April 2025, only three customers had ported in, a drastic drop of more than 98% from June 2021 levels.

Source:

Nigerian Communications Commission

Period:

June 2021 - April 2025
HTML code to embed chart
Want a bespoke report?
Reach out
Click to copy HTML embed code
Tags
Related Insights
Nearly 2 in 3 active mobile lines in Ekiti are on MTN
  • MTN held more than half of active mobile lines in most Nigerian states as of December 2025.
  • Ekiti recorded MTN’s highest share at 69.6%, followed by Imo at 64.1% and Anambra at 63.4%.
  • Borno was Airtel’s only leading state, with 56.9% of active mobile lines.
  • Globacom did not lead any state, but it had notable shares in Kogi, Edo, Ondo, FCT, and Oyo.
MTN accounts for over half of internet subscriptions in most Nigerian states
  • MTN held over 50% of active internet subscriptions in most Nigerian states as of December 2025.
  • Ekiti had MTN’s highest share at 70.6%, followed by Imo at 64% and Anambra at 63.7%.
  • Borno was the only state where Airtel led, with 56.6% of active internet subscriptions.
  • Globacom did not lead any state, but it had notable shares in Edo, Kogi, Ondo, Oyo, and Bayelsa.
 
iPhone usage in Africa is just 15%, far below North America’s 60% usage
  • North America leads globally with 60.2% iPhone usage, making it the largest iPhone market.
  • Oceania follows at 58.9%, showing similar consumer preferences to North America.
  • Africa has the lowest iPhone share (14.7%), highlighting a significant adoption gap.
  • Nigeria aligns with the continental trend at 14.1%, reinforcing that the gap is structural, not country-specific.
Card channels were the most susceptible to fraud in Nigerian banks in Q1 2025, with $14.3 billion involved
  • Cards were the most involved in fraud, with ₦14.3 billion representing the most significant exposure among all transaction channels
  • Card transactions also had the highest number of cases (11,972), indicating widespread and frequent attacks
  • Actual losses on cards were 11.5% (₦1.6 billion) of the amount involved, showing that significant financial damage still occurs despite preventive systems
  • Cash fraud accounted for ₦6.8 bn in exposure, nearly half of the card channel’s total
  • Cash also recorded 12.3% (₦800 million) in actual losses
  • Cheques had the lowest fraud involvement (₦1.2 billion) and only 46 cases, but the highest actual loss rate (72.7%)
T2 finally gains traction (+677.2k) after years of subscriber decline
  • T2’s subscriber base dropped by over ten million between Oct 2023 and May 2025.
  • The lowest point came in June 2025 with just 2.44 million active users.
  • From that low, subscriptions climbed to 3.11 million by September 2025.
  • The recent 677.2k gain marks the brand’s first positive momentum in years.
  • Despite the rebound, T2’s subscriber base remains less than a quarter of its 2023 size.
Africa's cybersecurity score grew from 21 in 2017 to 57 in 2024, a 171% increase
  • Africa’s cybersecurity score increased by 171% between 2017 and 2024.
  • The continent’s score rose from 21 in 2017 to 57 in 2024
  • Africa has reduced the gap with global averages, reducing the difference from 15 points in 2017 to 9 points in 2024.
  • The global cybersecurity score rose from 36 in 2017 to 66 in 2024.
  • Africa’s most notable leap was between 2021 (35) and 2024 (57), showing accelerated progress in recent years.
POPULAR TOPICS
SIGN UP TO OUR NEWSLETTER
Get periodic updates about the African startup space, access to our reports, among others.
Subscribe Here
Subscription Form
A product of Techpoint Africa. All rights reserved