MTN Group's staff costs as a percentage of its revenue in 2022
In 2022, MTN Group spent ZAR 12.7b paying salaries and incurring other staff costs (an 8.1% increase from 2021), amounting to about 6.1% of its total revenue (ZAR 207b). After accounting for staff costs, they still pocketed ZAR 194b - 93.9% of the revenue for the year.
9mobile consistently tops the port-out chart, averaging over 75% of all outgoing ports over 24 months.
The highest subscriber loss from 9mobile occurred in September 2024, with 90.38% of all ports.
Airtel and Globacom show relatively stable port-out shares, rarely crossing 15%, with occasional surges. MTN has the lowest overall port-out rates, peaking at 13.64% in January 2025.
Total port-outs to other service providers surged by 127%, from 2,992 in May 2023 to 6,789 in April 2025.
The highest port transfer to another provider occurred in September 2024, with 7,886 total departures, and 9mobile recording 7,127 losses (90.38%).
Globacom’s outflow increased sharply from the July 2023 low, reaching 18.16% in April 2025.
Airtel maintained relatively low but fluctuating port-out rates, hitting its highest at 14.61% in October 2023.